At Unity Builders Group (UBG) we recognize that all personal information is private and confidential. UBG Privacy Plan ("Privacy Plan") governs UBG collection, use and disclosure of personal information. It is the intention of UBG, by way of this Privacy Plan, to comply with privacy legislation and, in particular, with the requirements of the federal Personal Information Protection and Electronic Document Act (PIPEDA).
UBG recognizes the following key principles of PIPEDA:
Accountability
UBG acknowledges the importance and necessity of safeguarding the private and confidential information belonging to our clients. As such, we have appointed a Privacy Officer to ensure compliance with privacy legislation and to inform all UBG staff of the need to use the utmost discretion when dealing with client information. UBG privacy officer has the responsibility to carefully analyze and alter collection procedures both on a preliminary and ongoing basis to assure maximum privacy protection.
Purpose
UBG will only use client information for the purposes identified either before or at the time of collection. It is our policy that we will not sell your information.
Consent
UBG will only use client information for identified purposes and if the information is required for any new use, UBG will take the necessary steps in order to seek additional consent. Consent may be expressed in writing, orally or may be implied directly by yourself or your authorized representative.
Collection
UBG will only collect personal information as needed in order to complete necessary documentation, determine eligibility and/or to comply with regulations, policies, laws and legislation such as, the Money Laundering (Terrorist Financing) Act. UBG staff will do their best to explain why collection of information is necessary in a clear and informative fashion.
Use, Disclosure and Retention
UBG will only retain personal information for as long as needed in order to satisfy the stated purposes identified when the information was collected. If it is deemed that an individual's personal information is no longer required, UBG will take the necessary measures to destroy, dispose, or erase the information in a manner that will ensure that information cannot be found or used by an unauthorized party.
Accuracy
UBG strives to maintain accurate client information, which not only help us provide better customer service but also minimizes the potential misuse of personal information.
Safeguards
UBG understands the importance of protecting personal information and therefore, implements a number of safeguards against unauthorized access or improper disclosure. For example, UBG computer network, employee computers, laptops, and phone message centers are all password protected. In addition, filing cabinet units and storage rooms containing personal information are locked and can only be accessed by designated individuals. General entry to our offices is secured and cannot be accessed by unauthorized personnel without permission.
Our safeguards are supported by ongoing communication to our employees about the importance of secure client information and continual maintenance and periodic review of our Privacy Plan and procedures. UBG employees are subject to a strict code of conduct when it comes to your personal information.
Directness
At UBG we make our best effort to inform clients of our policies and procedures and to explain how we manage personal information. Our Privacy Plan can be found on our website or can be requested via email or phone. If you have additional questions or concerns, our privacy officer will do her best to help you understand our procedures and policies.
Access
When requested and supported by sufficient identity information, UBG Ltd. will provide you with your personal information as maintained in your client files. We recognize your right to your own information, how it is used and to whom it is disclosed.
If an error or discrepancy is found in your personal information, we will act efficiently (in less than thirty days) to correct the mistake. An extension will only be applied if the request will unreasonably interfere with our business affairs.
Complaints and Recourse
UBG' privacy officer will deal with any complaints or conflicts arising in regards to the collection, use and disclosure of personal information. In order to adequately address the complaint, all details will be recorded and a file will be created. All individuals involved will be notified of an enquiry into the complaint. Once a decision of recourse has been determined, all parties involved will be informed of the outcome. UBG' privacy officer can provide you with a more complete description of the recourse process. Individuals who are not satisfied with UBG' recourse procedure can bring the complaint to the attention of the federal Privacy Commissioner.
The measures outlined in this Privacy Plan in order to abide by PIPEDA's key principles are intended to provide clients with comfort that UBG' staff regards personal information with the utmost importance. The Privacy Plan is also created to provide the right of access to personal information and an avenue to address any concerns individuals may have about the use of their information.
For more information please contact UBG' privacy officer, at
privacyofficer@elitehomes.com A complete version of Personal Information Protection and Electronic Document Act (PIPEDA) can be found on the Department of Justice website at: http://laws.justice.gc.ca/en/P-8.6/text.html
Disclaimer
The materials in the UBG Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, UBG disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. UBG does not warrant that the functions contained in the materials will be uninterrupted or free of errors, that defects will be corrected, or that the UBG Site or the server that makes them available are free of viruses or other harmful components. UBG does not warrant or make any representations regarding the use, or the results of the use, of the materials in the UBG Site in terms of their correctness, accuracy, reliability or otherwise. You (and not UBG) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.The material that you read in the UBG Site is provided solely for informational purposes only and is subject to change or withdrawal by UBG at any time without notice. UBG assumes no responsibility for the accuracy or completeness of the materials. While every effort is made to ensure that all information provided at the site does not contain computer viruses, you should take reasonable and appropriate precautions to scan for computer viruses. Furthermore, neither UBG nor its affiliated or related entities are responsible or liable to any person or entity whatsoever (including, without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based on or resulting from any information or opinions provided in the UBG Site. IN NO EVENT WILL UBG BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR ANY USE OF THE UBG SITE, THE MATERIALS OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, EVEN IF Alpine Homes IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
